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Branch Basics

Thanks so much for your order! Our fulfillment center is working hard to get your order ready to ship! 🙂

Orders are processed and shipped during regular business hours, Monday through Friday (excluding holidays), and usually ship within 2 business days. Orders placed during promotions, holidays and at the beginning and end of the month may experience a slight delay in shipping due to an increase in order volume. 

Regardless of the shipping method, packages typically deliver in 2-9 business days after they ship; however, additional delivery delays are not uncommon due to weather.

🧐 What are the white clumps in the Concentrate?

🚚 Shipping methods, fees and delivery timing

🧐 Why is my Concentrate a different color?