The ConcentrateUpdated 3 days ago
What is the pH of The Concentrate?
The pH of our Concentrate is 8.5 +/- 0.5. If you have a concern that requires a particular pH, we recommend that you fill your All-Purpose or Bathroom spray bottle with water and Concentrate and test the pH. Also test an inconspicuous area of the surface you'd like to clean to see how the product interacts with it.
How long does The Concentrate stay preserved?
The Concentrate is good for at least two years. Once The concentrate is mixed with water, the cleaning solutions are good for around a year. We recommend distilled water for the Streak-Free solution because there is only a drop of Concentrate in the water, so using distilled water will be helpful with preservation.
Do I need to wipe down surfaces with water after cleaning with Branch Basics?
No, you do not need to wipe down surfaces with water after cleaning with Branch Basics. Spray the surface with Branch Basics, wipe the surface with a wet or dry cloth and you are good to go!
Is the Concentrate septic safe?
Yes!
Those white clumps are due to the cold air in storage/shipping causing the solids in our ingredients to clump together. Please put the bottle in a bowl or sink of hot water, and once the clumps go away, just give the bottle a shake and you're good to go.
Why is my Concentrate a different color?
The color difference is a completely normal variation of a plant and mineral based product.
The color of the chamomile specifically varies in two ways: different crop yields have different colors and it gets darker with time. The color can range from very pale to a deep amber, and it's all normal. It's a good thing!
We use the highest quality ingredients so every bottle of Concentrate is just as safe and effective as the next.
