Do you offer free samples of your products?
We do not have free samples, but we do offer a $5 Trial Kit (plus shipping). We hope you'll give it a try!
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General Product Questions
Are Branch Basics cleaning products antibacterial? Does it disinfect?
Branch Basics is not a disinfectant, sanitizer or antibacterial soap. Sanitizers and disinfectants work to kill germs while leaving them in place, which can actually kill good bacteria and create resistant superbugs when certain germs don’t die. Inst
Are your products septic safe?
Yes! Branch Basics products are septic safe.
Are Branch Basics cleaning products safe for babies and pets?
Yes, our products are safe for babies and pets. Our ingredients are selected with the most sensitive in mind. Read The Journey To Our New Formula to learn more about our ingredients and our non-negotiables. For all things baby-related, check out Our
What is the shelf life?
From testing, we know that the shelf life for the Concentrate and Oxygen Boost is 2 years, but we suspect they will stay preserved much longer. Once bottles are mixed with water, they should be good for a year. The shelf-life for the Laundry Detergen
Are your products cruelty free and vegan?
Yes! We are Leaping Bunny certified to be cruelty free and are vegan (except Wool Dryer Balls are not vegan, of course).
What does Branch Basics smell like? Is it a fragrance-free?
Branch Basics is fragrance-free. The single word "fragrance" in an ingredient list is actually a recipe of hundreds of proprietary chemicals, some that are incredibly potent and dramatically affect the air quality of your home. We believe in creating
My scrub brush cracked and discolored. Is this normal?
Yes, the wood of the scrub brush is untreated, so it is normal for it to get cracks and for there to be discoloration. We suggest not letting the brush soak in water for too long and let it dry with the bristles facing down. If it becomes so cracked
Are Branch Basics cleaning products safe? Does it really clean?
All Branch Basics cleaning products are human safe. Our products are made from plant and mineral based ingredients, are always fragrance-free and biodegradable. Unfortunately, in the United States cleaning products are not regulated, which means ther
What are the ingredients in your products?
Branch Basics products are all plant and mineral-based. Here are the ingredients. THE CONCENTRATE - Used to make the Laundry, Foaming Wash, Bathroom, All-Purpose and Streak-Free cleaners. Purified Water, Decyl Glucoside, Organic Chamomile Flow Extrac
What testing has been done on your products?
We've tested our products for both safety and efficacy. The Concentrate and Oxygen Boost have been tested for efficacy on fabrics and surfaces of all kinds using the Good Housekeeping method. There wasn't a stain they couldn't tackle!. Given human he